Posted on May 11, 2015
Dear Rapid Restoration / DKI Management.
I wanted to send a letter of recognition regarding the exceptional experience I had working with your company. I have never contracted with a construction firm that was so responsive, communicative, prepared and approachable. From the estimation process with Kerry, through to the final touches, the project and process was very crisp and organized. The crew was amazing and everyone was conscientious of quality workmanship in every aspect of the project. I’d like to especially thank Pat, who was on site and available every day until the project was complete. I’d also like to thank Josh, Kalvin and Chad. These guys were amazing and put in a lot of time and effort to get things done and done well. Having to deal with a major water damage situation that I “inherited”, it was painful for me as the homeowner. However, I felt that this crew did everything they could to give me the best quality solution without having to replace every board and nail which would have been a greater cost to me. Please know that I will be recommending Rapid Restoration/DKI whenever I have an opportunity to do so. Finally, although I hope I will never need to, your company would be my absolute first choice should I have a restoration project in the future.