What They’re Saying About Rapid Restoration
Dear Rapid Restoration / DKI Management.
I wanted to send a letter of recognition regarding the exceptional experience I had working with your company. I have never contracted with a construction firm that was so responsive, communicative, prepared and approachable. From the estimation process with Kerry, through to the final touches, the project and process was very crisp and organized. The crew was amazing and everyone was conscientious of quality workmanship in every aspect of the project. I’d like to especially thank Pat, who was on site and available every day until the project was complete. I’d also like to thank Josh, Kalvin and Chad. These guys were amazing and put in a lot of time and effort to get things done and done well. Having to deal with a major water damage situation that I “inherited”, it was painful for me as the homeowner. However, I felt that this crew did everything they could to give me the best quality solution without having to replace every board and nail which would have been a greater cost to me. Please know that I will be recommending Rapid Restoration/DKI whenever I have an opportunity to do so. Finally, although I hope I will never need to, your company would be my absolute first choice should I have a restoration project in the future.
I have been using Rapid Restoration for a few years now… We own 5 rental properties, and rapid restoration has helped us with water damage, carpet cleaning and deodorizing, plumbing issues, etc. I like them because they respond right away, and since I now have an established relationship with them, and have enough experience to trust their work, I feel more at peace when a crisis happens at one of my properties.
They aren’t limited to just water issues, but fire damage, mold damage, storm damage, too.
Rapid helped me with a water damage repair in the basement of a home that we were buying last summer. They responded quickly, got the job done, and sent all the information to my mortgage company for me. I would highly recommend Rapid Restoration if you are in need of help in your home or place of business. The technicians and office staff are very friendly and have great communication throughout the process.
Work Well Done
Rapid Restoration repaired our place of business on Dec. of 2010, after fire and water damage. They did a professional job in a timely manner. There had been no call backs. We would recommend their services to anyone.
Quick, Professional and Least Disruptive
Rapid Restoration was the first to respond to my request to assess the water damage in my basement. They gave very detail explanation of their capabilities and why their high end extracting equipment was the best to get the water out of the carpeting and pad. This process would be the least disruptive for us, since we don’t have to move everything out of the basement to rip out the carpeting and padding (as suggested by the other companies). They were also very patient with our many questions and worked with us very closely to get our house back to normal. We will work with them again for future projects.
Rapid Restoration was spectacular. They got our house back to normal after damage received from an ice dam. They explained the process clearly and continually communicated with us in regards to what they were doing and why. They got our house put back to normal very quickly. The staff was courteous and helpful and they turned a bad situation into a very positive experience. We would highly recommend their services.