FAQs

Rapid Restoration DKI

Have a restoration-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • Will you be able to board up my home after fire damage?

    Yes! Rapid Restoration DKI offers emergency board-up services. We understand the urgency of the situation, so we’ll arrive at your site quickly to begin the fire and smoke damage mitigation and recovery process. We'll minimize the damage to your property by boarding it up and beginning recovery right away.

  • Will I be able to stay in my home while you recover it from fire damage?

    Maybe. Whether or not you can stay depends on how extensive the fire damage is and whether our highly trained professional damage assessor deems it safe to stay in the house. Though you may have to move out for a few days for your safety, Rapid Restoration DKI will work quickly to completely clean and deodorize the area so it can be safe once more.

  • Can anything be done about that terrible smoke smell from fire damage?

    Yes! Call Rapid Restoration DKI today and we’ll be able to completely eliminate the odors from your home. We have a variety of highly effective solutions to odor problems, including Odorox deodorization. No matter how strong or extensive the smell, our trained professionals will get it out of your home for good, whether we're working on smoke or mold and mildew removal.

  • How long does it take to repair damage from a fire?

    It depends. The source of the fire and the extent of the smoke damage all can determine how long it takes to restore your property. Know that when you call Rapid Restoration DKI, we'll work as quickly and efficiently as possible to get your home back to normal.

  • Can I clean up the fire damage myself?

    We don’t recommend it. While it may seem easier to clean up the damage from a fire yourself, it's best to hire a restoration company to clean up the damage for you. A restoration company can find the hidden sources of the smell of smoke and soot and make sure there isn’t any hidden fire or smoke damage.

  • Water damaged my home when the fire was put out. What should I do?

    Call a professional. It’s not uncommon for your home to get damaged by water because of how the fire was put out. We're a full-service restoration company that can restore your home after water damage! With Rapid Restoration DKI, you don’t have to worry about working with more than one company to restore your home whether we're working on fire or graffiti clean up. 

  • Is fire damage covered by my insurance?

    It depends. While it depends on the insurance, most homeowners’ insurance policies do cover fire damage. It’s important to read your insurance policy to find out what's covered and what isn’t covered after a fire. For more helpful information about insurance coverage, reach out to the experts at Rapid Restoration DKI!

  • Does Rapid Restoration DKI work with my insurance company?

    Yes! We want to make the insurance process as painless as possible during the fire damage restoration or mold removal cleanup process. Once you submit your claim, we'll work with your insurance provider to make sure all payments go through. If there's something that we have to restore that isn’t covered by your insurance, we'll work with you to let you know what your options are.

  • What should I do after a house fire?

    Stay safe and act fast. Don’t start cleaning up the fire damage right away. Once the fire is put out, you should contact Rapid Restoration DKI first. We will walk you through the process of making an insurance claim after we discuss your situation.

  • Do I need to hire a separate contractor to reconstruct my home or business after a fire?

    No. At Rapid Restoration DKI, we do any necessary reconstruction after your home has been impacted by fire damage, from emergency board-up to rebuilding your property so it looks as good as new! According to IBISWorld, there are 58,408 damage restoration service businesses in the United States as of 2023, but not all of them can promise the 15 years of experience we offer. Give us a call today to get started with a free assessment.

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